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Contact Us

Do you have a question about the upload and submission process? We're here to help.

Our Customer Support team is available at 1-800-22TEACH (83224) Monday through Friday, from 8:00 a.m. to 6:00 p.m. Central time, or you can submit your questions online Link opens in a new window.. Please keep in mind that our response times for both phone and written inquiries may increase substantially as the submission deadline approaches.

Email Communication Form

Use the contact form below for general inquiries regarding testing, registration, and scoring. Please note the contents of an email, which includes any attachments you may send, are not encrypted. Do not send any sensitive information via email. This includes but is not limited to personally identifiable information, such as a Social Security number or date of birth; any credit card details; and health related information. If you need to submit documentation containing such information please review the Contact Us page on our program website for alternate submission methods.

Please allow 2–3 business days for a response.